Subject:

Action Required: We couldn't process your Payment!

Body:

Hi %%FIRST_NAME%%,

Thanks for using our product! Unfortunately your most recent subscription payment did not go through successfully. ​Please be sure to update your credit card info as soon as possible to prevent any disruption in service:

1. Login here:
[ENTER LOGIN URL]

2. Update your credit card information here:
[ENTER URL OF PAGE WHERE USERS CAN UPDATE THEIR CARD/BILLING INFO]

Once you have updated the billing info, payment should resume from the next month onwards.


Thanks,

Subject:

Action Required: Your Credit Card has Expired!

Body:

Hi %%FIRST_NAME%%,

Thanks for using our product! Your credit card on file has expired. Please be sure to update your credit card info as soon as possible to prevent any disruption in service:

1. Login here:
[ENTER LOGIN URL}

2. Update your credit card information here:
[ENTER URL OF PAGE WHERE USERS CAN UPDATE THEIR CARD/BILLING INFO]

Once you have updated the billing info, payment should resume from the next month onwards.

Thanks,

Subject:

URGENT: Your Subscription is Suspended!

Body:

Hi %%FIRST_NAME%%,

We just got a notification from our payment processor that your subscription has been suspended for %%PRODUCT_NAME%%.

To reactivate your subscription, please follow these steps:

1. Login here:
[ENTER LOGIN URL}

2. Update your credit card information here:
[ENTER URL OF PAGE WHERE USERS CAN UPDATE THEIR CARD/BILLING INFO]

To prevent any disruption in service, please do this asap otherwise your subscription will be terminated in a few days.

Thanks,

Subject:

URGENT: Your Subscription is terminated!

Body:

Hi %%FIRST_NAME%%,

We just got a notification from our payment processor that your subscription has been terminated for %%PRODUCT_NAME%%. If you wish to have to access to %%PRODUCT_NAME%%, then please sign up for a new subscription here (or contact us for more details):

[ENTER SALES PAGE URL HERE]

Please do this asap to avoid any disruption in your service.

Thanks,

Subject:

URGENT: Your Subscription is Cancelled!

Body:

Hi %%FIRST_NAME%%,

We just got a notification from our payment processor that your subscription has been cancelled for %%PRODUCT_NAME%%. If it was mistakenly cancelled, then please sign up for a new subscription here (or contact us for more details):

[ENTER SALES PAGE URL HERE]

Please do this asap to avoid any disruption in your service.

Thanks,

Watch the video below to see step-by-step how you can automate failed payment notifications using DAP! I've also released a new episode of my podcast - Membership Site Lab, and the topic of this week's episode is, "How to Minimize Failed Payments with PayPal, Stripe & Authnet"!

A must listen if you want to reduce churn caused by failed payments!

Involuntary churn does not just impact your revenue, it negatively impacts your relationship with the customer as well because they lose access to the product or service they are actively using without even realizing that their payment failed or their subscription was suspended or terminated.

Take a listen to this episode to learn how you can automate failed payment management that will allow you to minimize the friction customers may encounter during subscription renewals and will help drive down involuntary churn.

Look for "Membership Site Lab" (3 words) in your podcast app and subscribe!

Watch Video To See How To minimize the friction customers may encounter during subscription renewals and Steps you can take to drive down involuntary churn!